Refund Policy

Refunds

NBQ Rewards program endeavors to provide you with the best service and products to choose from as per your liking and preferences. For this, we research all the suitable business partners and the product itself and always try to be transparent and clear in the specific conditions and terms related to the product. Having said so, we do rely on you as a customer and an end user to use your discretion in choosing products/services carefully and ensure when you buy from us online, that the product suits your requirements.

As a policy, refunds will not be given, hence please ensure that you choose your redemption options accurately. While we value your business and though we are not directly responsible for the quality of the service provided by the merchant or the experience itself, we will do our utmost to act as a liaison that can assist in finding the most favorable outcome for you. So, in case of any major issues or concerns, please feel free to contact us and we will be happy to support you.

Cancellations

Products purchased / redeemed cannot be cancelled. Specific terms and conditions apply to amendments / changes for air tickets booked through NBQ Rewards and would be in line with the respective airline ticketing policies.